IDQA Support Guide
Your Role in Simulation-Based Training
IDQA staff are essential partners in ensuring simulation-based training remains consistent, intentional, and high quality across all programs. Your focus is on supporting instructors in delivering authentic workplace experiences that promote both technical and professional growth.
Key aspects of your role:
- Observe and assess instructor facilitation behaviors (not learner performance).
- Guide instructors in maintaining simulation fidelity.
- Provide constructive feedback and resources for growth.
- Partner with instructors as a supportive coach, not an auditor.
Key Processes and Responsibilities
Observe Simulation Fidelity
Monitor and assess the implementation of workplace simulation elements.
Key Points
- Evaluate daily team operations and standups.
- Assess scenario integration and consistency.
- Monitor team dynamics and communication.
- Review workplace context implementation.
Evaluate Facilitation Techniques
Analyze instructor approaches to simulation-based teaching.
Key Points
- Assess coaching and questioning techniques.
- Evaluate balance of guidance vs. direction.
- Monitor team dynamic management.
- Review reflection activity facilitation.
Support Instructor Growth
Provide constructive feedback to enhance simulation delivery.
Key Points
- Focus on specific, actionable improvements.
- Highlight strengths and growth opportunities.
- Connect feedback to workplace simulation standards.
- Schedule follow-up support sessions.
Resource Recommendations
Connect instructors with targeted development resources.
Key Points
- Simulation Facilitation Guide.
- Coaching Prompts Library.
- KPI Tracking Tools.
- Team Dynamic Management Strategies.
Common Pitfalls to Watch For
Instruction Style Misalignment
- Defaulting to lecture-style teaching instead of facilitation.
- Providing direct solutions rather than guiding discovery.
- Focusing solely on technical correctness over process.
- Missing opportunities for behavioral coaching.
Team Structure Issues
- Unclear or inconsistent team roles.
- Individual work dominating over collaboration.
- Lack of structured leadership opportunities.
- Poor communication patterns.
Process Breakdown
- Standups becoming simple status updates.
- Missing or rushed reflection moments.
- Inconsistent scenario integration.
- Limited focus on professional skill development.
Resources
To maintain consistency in observations and feedback:
- Open Observation Template
- Use this standardized form for all instructor observations.
- Schedule post-observation meetings within 48 hours.
- Document both strengths and growth opportunities.
- Include specific examples and scenarios.
Remember:
Your role is to support and enhance the simulation experience through instructor growth. Focus on building trust, maintaining open communication, and celebrating improvements in simulation delivery.