Talent Advocate Guide
Overview
As a Talent Advocate, you play a vital role in tracking and supporting learner growth throughout their simulation training journey. While you don’t directly teach technical skills, your observations of behavioral patterns and soft skills development are crucial for ensuring workplace readiness and providing timely support.
Your Role in Simulation-Based Training
Core Functions
- Monitor behavioral growth and workplace readiness development over time.
- Track key behavioral indicators across multiple simulation experiences.
- Identify and escalate support needs to ensure timely intervention.
- Contribute behavioral insights to Work Readiness Assessment decisions.
Focus Areas
Look for patterns over time, not isolated moments. Your role is to identify trends that indicate growth or signal need for support.
Track consistent behaviors and patterns that demonstrate workplace readiness or indicate areas needing support.
Tracking Growth Indicators
It is important to track growth over time, not isolated moments. When assessing learners, look for patterns within the indicators below.
Behavioral Indicators
Initiative & Accountability
- Proactive participation in team activities.
- Consistent completion of responsibilities.
- Response to feedback and growth opportunities.
Communication & Professionalism
- Quality of team interactions.
- Professional communication habits.
- Handling of challenging situations.
Team Contribution
- Support offered to teammates.
- Role in team problem-solving.
- Leadership moments and peer support.
Data Sources & Collaboration
When collecting data to assess learner growth, it is important to collaborate with the PD Coach and Instructor, as well as any additional teams that are involved in the learner’s growth and development.
Working with Teams
With Instructors
- Request specific examples of behavioral patterns.
- Share relevant context about support plans.
- Discuss Canvas activity and team dynamics.
With PD Coaches
- Align on growth goals and readiness indicators.
- Share success stories and growth opportunities.
- Coordinate on professional development needs.
Escalation & Support
When a learner is not meeting expectations, it is important to escalate the issue.
Support Process
When to Escalate
- Multiple missed days without communication.
- Pattern of late arrivals or early departures.
- Signs of emotional distress or withdrawal.
- Repeated conflicts or communication issues.
Support Approach
Escalation is a support tool, not a punishment. Early intervention helps ensure learners get the support they need to succeed.
Remember
Focus on providing timely support and documenting patterns to inform appropriate interventions.
Work Readiness Assessment
The Work Readiness Assessment (WRA) is a tool that is used to assess the readiness of learners for the workplace. Your contribution to the WRA is to provide insights into the learner’s growth and development.
WRA Contribution
Behavioral Context
- Share patterns of growth.
- Document challenges overcome.
- Highlight consistent strengths.
Growth Journey
- Track progression in key areas.
- Document response to feedback.
- Identify improvement patterns.
Success Indicators
- Workplace readiness examples.
- Professional maturity moments.
- Consistent positive behaviors.
Collaboration Focus
Your role is to provide insights that help the team make informed decisions, not to be a gatekeeper. Focus on patterns and growth over time.